Effective Date: 04-09-2024
At SUMIT FASHIONS (“we,” “us,” “our”), we strive to deliver your orders in a timely and secure manner. This Shipping & Delivery Policy explains how orders placed on houseofaakriti.shop are processed and delivered.
1. Order Processing
All orders are processed within 2–4 business days after successful payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
Once your order is shipped, you will receive a confirmation message or email with tracking details.
2. Shipping Locations
We currently ship across India.
International shipping is not available at this time.
3. Delivery Time
Estimated delivery time is 5–10 business days, depending on your location.
Delivery timelines may vary due to factors beyond our control such as courier delays, weather conditions, or regional restrictions.
4. Shipping Charges
Shipping charges (if applicable) will be clearly displayed at checkout before payment.
Any additional charges such as taxes or duties (if applicable) are the responsibility of the customer.
5. Delivery Issues
If delivery is delayed or tracking information is not updated, please contact us at info@houseofaakriti.shop.
In case of an incorrect or incomplete shipping address provided by the customer, we will not be responsible for delivery failure or delays.
6. Damaged or Missing Packages
If your order arrives damaged or if items are missing, notify us within 48 hours of delivery with supporting images.
After verification, we will take appropriate action, including replacement or refund, as per our policies.
7. Failed Delivery Attempts
If delivery fails due to customer unavailability or incorrect address details, re-shipping charges may apply.
Orders returned to us due to failed delivery attempts may be eligible for re-shipment or refund after deducting shipping costs.
8. Contact Information
For any shipping or delivery-related queries, please contact us at:
Email: info@houseofaakriti.shop
Address: Surat, Gujarat